See something on Instagram that isn't in our online store? Contact us and we'll help you with sizing and availability and if we have it, and you can pick up in store or we'll ship to you! Browse through all the new arrivals on our Instagram by clicking here then contact us to place an order! We accept Venmo, PayPal or credit card. Email email@example.com or call 808.377.4491 during store hours or you can always just DM us on Instagram :)
If you choose to ship the item(s) directly to your address, after payment has been made, we will pack and ship your items within 1 business day. If we are unable to process your order due to inaccurate or incomplete payment information or mailing address, your order may be delayed 1 additional business day. We will contact you if there are any issues. You will be notified with a tracking number for your order once items have been shipped. All orders shipping within the United States will ship via USPS.
|Order Amount||Shipping Fee|
|$0-$99||$7.50 HI / $10 MAINLAND|
|$100 and over||Free|
|Weight (lbs.)||USPS International Air Mail (USD)|
|0.0 - 2.0 lbs.||$35.00 (Allow 2 - 4 weeks for delivery)|
|2.1 - 10.0 lbs.||$50.00 (Allow 1 - 2 weeks for delivery)|
|10.1 - 25.0 lbs.||$60.00 (Allow 1 - 2 weeks for delivery)|
A customs form number will be provided as proof of shipment. This is not a tracking number and cannot be used to track your package. A separate tracking number will be sent to your email once items have been shipped. You can track your package on the USPS website by clicking here.
Customs officials require that we list the value of all merchandise contained inside the package. We cannot mark items as a gift. If your order is under 2 pounds and you wish to ship it using USPS International Priority Air Mail instead of the offered International Air Mail, please contact Homecoming via email at firstname.lastname@example.org after placing your order. Additional charges apply.
1311 Kapiolani Blvd. Suite 500
Honolulu, HI 96814
Please write the RA # on the outside of your package. Once your items have been received, please allow 1-2 weeks for the return or exchange to be processed. Once it is processed, you'll receive a confirmation email.
Please note that items without a RA # will not be accepted via mail or by shop staff.
All refunds will be made to the original form of payment. Any credit is non-transferable, meaning you cannot use credit from our physical location online and vice versa.
Feel free to email email@example.com with any additional questions. Please note that you only have 10 days to in which to return an item to us. If you are in another country please contact us as soon as possible at firstname.lastname@example.org or via DM on Instagram @homecominghonolulu. All returns, unless otherwise negotiated, will not be accepted after 10 days. Returns without a pre-arranged RA # will not be accepted. Lost or missing packages are not the responsibility of Homecoming Honolulu, so a tracking method is highly advised when returning items to us.